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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Eric Jaderquist

November 20, 2024

5  out of  5
rating by Eric Jaderquist
"Been a client for years. Always easy to work with and happy to be a customer!"
We responded:
"Eric - Thank you for being such a loyal State Farm customer! We love having you as part of our community and are here to make your experience as positive as we can. Here’s to many more years together! Anna"
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joey markquart

November 15, 2024

5  out of  5
rating by joey markquart
"Xavier helped me get a better deal than my previous insurance company and was great to work with."
We responded:
"Joey - Thank you so much for taking the time to share your experience! We're thrilled to hear that Xavier was able to help you secure a better deal on your insurance. Our team takes pride in providing excellent service, and it’s wonderful to know that you found working with him to be a positive experience. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We appreciate your trust in us! Anna"
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Jim Boyce

November 14, 2024

5  out of  5
rating by Jim Boyce
"Xavier was courteous and took the time to explain all the details of my policy. He also saved me a lot of money!!"
We responded:
"Jim, Thank you so much for your wonderful 5-star review! I truly appreciate your kind words about Xavier's expertise in providing clear and informative explanations. It's fantastic to hear that you feel confident in choosing the right coverages for your needs, especially when it comes to saving on your budget. Your feedback means a great deal to us, and we are grateful that you took the time to share your experience. We look forward to continuing our relationship and assisting you with your insurance needs in the future! Anna"
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Charles Driver

November 13, 2024

5  out of  5
rating by Charles Driver
"I had the pleasant experience to talk to Xavier he was very helpful and kind to work with wrote me a car, and house policy and save me a lot of money."
We responded:
"Thank you so much for your 5-star review! I'm thrilled to hear that you had a great experience with Xavier. It’s our goal to provide exceptional service and to help you find an auto and home personal price plan that suits your needs. We appreciate your trust in us and look forward to continuing to be your good neighbor! Anna"
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Mike Foster

November 7, 2024

5  out of  5
rating by Mike Foster
"Well treated and professional service. I highly recommend State Farm. The agent was pleasant, polite, and thoughtful. Mike Foster"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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don b.

November 1, 2024

5  out of  5
rating by don b.
"I appreciate Anna and Xavier for getting my insurance set up quickly and easily! Recommended if you're looking for a good rate on renter's insurance."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Jessica Discher

October 23, 2024

5  out of  5
rating by Jessica Discher
"Excellent team of agents who are knowledgeable about a large variety of policies and insurance issues. As well as giving great customer service and support with a friendly attitude. I highly recommend Anna Wagner’s State Farm office for your insurance needs."
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that you had a positive experience with our team and that Anna Wagner’s State Farm office was able to meet your insurance needs. Our agents strive to provide exceptional service and support, and it’s wonderful to know that their knowledge and friendly attitude made an impact on you. We truly appreciate your recommendation and look forward to continuing our relationship of support into the future!"
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Connie Rueck

October 11, 2024

5  out of  5
rating by Connie Rueck
"Mr. Springer was very comfortable to deal with. He explained everything about the policies and the questions I had."
We responded:
"Connie - I'm so glad that you had a great experience with my team member today. In our opinion, feeling confident in your auto and home and personal liability umbrella coverage is important. So glad he could take the time to walk you through what your policies are providing to you. Thank you for your 5-star review and we look forward to our continued relationship. Anna "
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Michael Fowler

September 18, 2024

5  out of  5
rating by Michael Fowler
"Very helpful and broad coverage"
We responded:
"Michael - Thanks for the 5-star review. Welcome to Anna Wagner State Farm. We look forward to continuing to work with you to insure what's important to you! Anna"
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kunjang sherpa

September 13, 2024

5  out of  5
rating by kunjang sherpa
"First time here using State Farm. I was helped by Xavier and he made the process simple and smooth."
We responded:
"Kunjang, Thank you for choosing Anna Wagner State Farm. Being able to meet your insurance needs with good service is something we strive for and I'm glad that was your experience with Xavier. Thank you so much for your 5-star review! Anna "
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Tim Williams

September 12, 2024

5  out of  5
rating by Tim Williams
"Xavier was very helpful, organized and always followed up on next steps. Our new policy came in with a favorable quote and it was easy to switch carriers."
We responded:
"Welcome to Anna Wagner State Farm! I really appreciate when I hear such great things about my team members and that we were able to find you a policy that helps you protect what is important to you at a good value. We look forward to our continued relationship. Thanks Tim! Anna"
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LINDA McClure

September 5, 2024

5  out of  5
rating by LINDA McClure
"I chose to change to Anna Wagners State Farm Agency and working with Agent Angela Cole in that office made the transfer of companies stress free. She was wonderful , and really took the time to explain everything ,and help me find discounts I didn't know I had. I will recommend them both ."
We responded:
"Linda, Thank you so much for your review of your experience with our office and your recommendation. Hearing that the experience was smooth and that Angie explained to you how the policies protect you is music to my ears. We appreciate you! Anna "
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Dave Hughes

August 30, 2024

5  out of  5
rating by Dave Hughes
"I bundled my home and auto with state farm. Xavier was very helpful. We saved money and have a local agent. I would highly recommend using Anna and Xavier for all your insurance needs in Spokane."
We responded:
"Dave - Thank you for your review. We so appreciate the ability to build relationships with our customers & be your local agent while protecting your home and auto. Anna"
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Margaret Alquist

August 23, 2024

5  out of  5
rating by Margaret Alquist
"Xavier Springer-Blacke was excellent"
We responded:
"Margaret - Thank you for sharing your experience with Xavier. So glad to hear that you had an easy, valuable experience with him. I too very much appreciate him too. We look forward to continuing to meet your insurance needs. Thank you. Anna"
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Erin House

August 22, 2024

5  out of  5
rating by Erin House
"Angela is a great asset to this agency. She listened carefully to our needs. She asked good questions and helped create a home and auto policy for our unique situation. We are so pleased with this office and happily refer our friends and family to them for insurance. We cannot imagine going anywhere else!"
We responded:
"Erin, Thank you so much for your 5-star review! I am pleased to hear that Angela's expertise in insurance allowed you to receive a personally crafted auto and home insurance plan to specifically meet your needs. Additionally, you have given us one of the best compliments we can receive by giving referring us to your family and friends. We appreciate you and look forward to what is to come. Anna"
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mona mattfeldt

August 21, 2024

5  out of  5
rating by mona mattfeldt
"Great Manito location, woman owned (I think), dog friendly, people friendly, I even saved a little on my monthly premium. A win, win"
We responded:
"It was great to have you come by the office today and introduce us to your adorable dogs. We feel lucky to be located in our house near Manito Park. You are correct, this is a woman owned business. Loving my abilities to meet our community needs. Welcome to Anna Wagner State Farm. We look forward to our relationship going forward. Anna"
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Richard Sola

August 18, 2024

5  out of  5
rating by Richard Sola
"Top notch customer service!!! Anna is a true professional who is knowledgeable, competent and customer focused."
We responded:
"Richard - Thank you so much for your review and coming in to meet with me. It is a pleasure to be your insurance agent. Thanks for your trust and I look forward to our continued relationship! Anna"
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SHARON WARD

August 16, 2024

5  out of  5
rating by SHARON WARD
"Xavier was easy to talk to and accommodated me in all I asked. I feel insurance prices are out of hand but that has nothing to do with the service and efficiency this company has provided. Made something unpleasant pleasant. Quick and as easy as can be without having to go anywhere. Thank you ;)"
We responded:
"Sharon, I too appreciate Xavier's contribution to my office. It is lovely to hear that he made your experience acquiring insurance better than expected. We welcome you to Anna Wagner State Farm and look forward to continuing to meet your needs. Anna"
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Don Swanson

August 14, 2024

5  out of  5
rating by Don Swanson
"Anna was attentive, personable and responsive in understanding our situation/desires, suggesting a solution, then implementing it. Great service!"
We responded:
"Don - Thank you for putting your trust in my agency. It is nice to hear from customers when we are able to provide the protection needed to meet their unique needs. I look forward to continuing our working relationship! "
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Carolyn Ringo

August 6, 2024

5  out of  5
rating by Carolyn Ringo
"I was very impressed with the service I got when getting a quote on my homeowners and car insurance from Xavier at State Farm. He was able to offer me a much better rate for the same coverage from my previous carrier. He was personable, professional and patient and i look forward to working with him and Anna in the future. I was referred to this office by a friend who has had great interactions with them, and I’m glad I followed through on their recommendation!!"
We responded:
"Carolyn, We are honored to have you as part of Anna Wagner State Farm. Referrals are our favorite! Thank you for putting your trust in us. I too find Xavier to be a great asset and am glad he could take care of your needs and provide a better value for your insurance needs. Looking forward to a continued business relationship. In gratitude, Anna "
Profile photo of Sheila Evans

Sheila Evans

August 1, 2024

5  out of  5
rating by Sheila Evans
"Friendly, helpful staff responded quickly when I needed an emergency liability insurance document for an event."
We responded:
"Sheila, Your review is music to my ears. So glad you felt well taken care of by my office. Thank you for taking the time to provide Chris a review. I too very much appreciate his skills and knowledge. "
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Cynthia Avey

July 31, 2024

5  out of  5
rating by Cynthia Avey
"She is so friendly, Easy to understand and very helpful"
We responded:
"Cynthia - Thank you for your 5-Star review. Providing insight into your insurance coverage is front and center for us as want you to feel comfortable with what your policies provide for you. Thank you for putting your trust in us and we look forward to continuing our relationship together. Anna"
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Sheila Anderson

July 29, 2024

5  out of  5
rating by Sheila Anderson
"This office has always handled our needs and concerns with the utmost care. Recently, I stopped in with some serious legal questions that came up about a car accident that I was involved in a few years ago. I was concerned about our trusted agent’s retirement, but this office is the same or better when it comes to customer service. I spoke with Chris and he calmed my fears and explained all of the details. Well done!!! Thank you so much for your assistance!!"
We responded:
"Sheila - We know that change can be uncomfortable. However, it sounds like in this experience we've met your needs. Thank you for continuing to put your trust in State Farm and in my office. We appreciate you and look forward to continuing to build our relationship with you two. Also, I agree, Chris is great! "
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Kevin Young

July 27, 2024

4  out of  5
rating by Kevin Young
"While I ultimately left for another carrier in March and was an was unable to get them to acknowledge and correct an error in cancel date records from which State Farm retained approximately 1/3 worth of a month’s unearned premium, contact through an initial Google review resulted in a substantially complete resolution in about two weeks. This updates the prior review to acknowledge that the agency or its parent company ultimately addressed the matter after nearly four months."
We responded:
"Kevin, I understand that you previously posted a similar review during Jack Praxel's tenure as the agent. We apologize if the efforts made to address your concerns with corporate did not meet your expectations. While we strive to do our best to address customer concerns, we acknowledge that it may not always be possible to satisfy every individual concern. Anna "
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Pat Manz

July 25, 2024

5  out of  5
rating by Pat Manz
"Very helpful agents! My situation was complicated, and I appreciate how well they helped me with my car! I plan to switch my home insurance as well !"
We responded:
"Pat - Thank you. Thank you for your 5-star review of our office. We are so glad you found value and were able to join Anna Wagner State Farm for your auto insurance. We look forward to continuing and growing our relationship with you in the years to come. Thanks again for putting your trust in us! "